Library Branch Manager

McDowell County Public Library
Location (City, State): 
Old Fort, NC

Library Branch Manager

Date Posted: Wednesday, December 13, 2017

Department: Library

Compensation: $34,092

Hours: Full time

Deadline: Sunday, January 14, 2018

Position Objectives

Directs and coordinates the daily operations of the Marion Davis Memorial Library in Old Fort, NC. Supervises and motivates staff, models and promotes exceptional customer service, and engages the community to ensure services meet customer needs and align with library strategy. Serves as a member of the Library Management Team to monitor current strategic objectives and develop future library services and programs.

Duties and Responsibilities

Essential Duties:

Directs and coordinates daily operations of assigned branch to ensure effective use of resources by planning, organizing, monitoring, and evaluating operational activities.

Supervises staff, including, but not limited to assigning and directing job duties; managing staff performance and conducting evaluations; assessing staff development needs; directing staff to training opportunities; and setting work schedules.

Establishes and maintains community collaborations and partnerships. Acts as liaison to various community stakeholders and organizations.

Oversees the maintenance of assigned library building by reporting issues to the county, bringing problems to the attention of maintenance staff, and contacting the appropriate authorities when emergencies arise. Keeps Director informed of issues and solutions.

Provides information services, including research assistance and readers advisory.

Maintains branch collection, which includes identifying gaps, making suggestions for purchase, and weeding. Selects new materials in an assigned area for the library system. Responds to complaints and problems that may arise in library.

Markets and promotes the library and its services to the public.

Conducts and/or participates in various meetings and conferences, as requested and/or assigned, to share and acquire best practices, keep informed on key issues, and to bring forward ideas for new services and programs. Bring back information to share and acquire best practices.

Performs other related duties as required or assigned.

Supervisory Duties:

The Library Manager is under general guidance and direction from the Library Director. The manager exercises independent judgment in planning schedules to meet demands and setting priorities. Work is checked through periodic reports and conferences.

The incumbent directs and oversees the work of others; including, program/service planning and delivery, evaluation of work performance, training, and disciplinary activities.

Core Competencies and Abilities:


Communicates effectively, verbally and in writing, to both internal and external customers.

Customer Service

Provides excellent customer service, delivering quality public services and service experiences to patrons. Helps to develop and maintain effective and efficient customer service practices and a respectful workplace.

Fiscal Responsibility

Exercises prudence, care, and accountability with the use of financial resources.

Innovation and Creativity

Recognizes the need for change and makes suggestions. Keeps up on trends in the field.

Personal Relationships

Establishes and promotes a positive work environment. Interacts appropriately, professionally, and effectively with people of varying backgrounds and disciplines.


Knowledge of principles and methods of professional librarianship in public libraries.

Knowledge of public library programs, policies, and services.

Knowledge of library computer technology.


Ability to supervise library support staff and volunteers.

Ability to work both individually and as part of a team, with or without direct supervision, while also completing assignments and meeting deadlines.

Ability to adapt quickly to changing environments.

Ability to establish and maintain effective working relationships with employees, peers, and the general public.

Ability to explain library policy and procedures to the general public and employees.

Ability to meet recognized community needs.

Ability to speak, present, and interact in public arenas with composure, professionalism, and discretion.

Ability to use MS Office software for the performance of essential duties.

Ability to use appropriate discretion in dealing with matters of a confidential nature.

Work Environment and Physical Demands:

Typical characteristics of the regular, ongoing work environment of this position requires inside work, typically in a library setting. The position is multi-task oriented and includes periods of stress when balancing multiple and varied needs/demands of services.

Physical activities include sedentary to light work: Reaching, standing, walking, pushing, lifting, pulling, fingering, grasping, feeling, stooping, talking, hearing, seeing, and repetitive motions. Lifts and/or navigates up to 35 pounds on a routine basis in handling files and equipment necessary for performing the essential duties of the job.

Minimum Requirements

Requires a bachelor’s degree and two years of library experience and two years of supervisory experience. Must possess a valid NC driver’s license. The incumbent shall provide a reliable means of transportation for the performance of work responsibilities.


APPLICANTS WILL BE GIVEN CREDIT ONLY FOR INFORMATION PROVIDED IN RESPONSE TO THIS ANNOUNCEMENT. No additional information will be solicited by the McDowell County; therefore, persons who submit incomplete applications may not receive full credit for their education, training and experience.

How to Apply: 

APPLICATIONS OPEN UNTIL: Sunday, January 14, 2018

McDowell County is an equal opportunity employer
McDowell County participates in E-Verify

Applications are available:
on our website: - under “Employment Opportunities”

McDowell County Administration Building
60 East Court St Marion, NC 28752

Employment Security Commission
316 Baldwin Ave Marion, NC 28752

Applications can be submitted:

in person at the County Administration building
60 East Court Street Marion, NC 28752
or by Mail to:
McDowell County Human Resources
60 East Court Street
Marion, NC 28752
or by email to: employment [at] mcdowellgov [dot] com

For questions, please contact:
Maria Presswood, Human Resources at 828-652-7121