"I Do": The Engaged Employee

In the US, only around 30% of all employees are considered to be engaged, with the rest being not engaged or disengaged. Employee engagement contributes to better productivity, retention, and positivitity in the workplace. The Wake County Public Library (WCPL) System's Library Experience team has been working on employee engagement for the last two years. In this presentation, they'll share their inititaives for staff engagement, both the fun (like Staff Summer Reading!) and the scientific (like WCPL's participation in Gallup's Q12 Employee Engagement study.)

Speaker(s): 
Katrina Vernon's picture
Real name: 
Katrina
Vernon
Library Experience Manager
Wake County Public Libraries

Katrina Vernon is the Management & Policy Analyst for the Wake County Public Library System (WCPL). She received her MLS from the University of North Carolina at Chapel Hill in 2008.  Katrina has worked for WCPL since 2007 as an intern, library assistant, Adult Services Librarian, Adult Services Manager and Library Experience Manager.

Sarah Lyon's picture
Real name: 
Sarah
Lyon
Library Experience Manager
Wake County Public Libraries

Sarah works as a Library Experience Manager for Wake County Public Libraries. She received her BA in English and Elementary Education from James Madison University in 1999 and an MLS from the University of Maryland, College Park in 2004. Sarah serves as Chair of the New Members Round Table and as Treasurer for Camp Moo Gung Hwa, a nonprofit Korean Culture Camp for Korean adoptees. 

Christina Piscitello's picture
Christina
Piscitello
Senior Library Manager for Library Experience
Wake County Public Libraries

Christina Piscitello is the Senior Library Manager for Library Experience for Wake County Public Libraries. Library Experience encompasses recruitment, training, and recognition for the library system. Christina graduated with her MLIS from the University of Texas at Austin in 1998 and has worked for WCPL since August 1998.

Additional Speaker Information: 
Speakers will be Katrina Vernon (Management & Policy Analyst), Sarah Lyon (Library Experience Manager), and Christina Piscitello (Senior Library Manager for Library Experience), who make up the Library Experience Department for the Wake County Public Library.
Session Type: 
Presentation (60 minutes)