Frequently Asked Questions

Frequently Asked Questions

Do I need to create an account?
Yes. Everyone has to create a new account for the 2017 Conference, even if you had one for the 2015 Conference or the NCLA website. All presenters must have an account created before the proposal is submitted.

What should my username be?
Presenters should include their last name in their username. The preferred format is "firstname.lastname".

How do I create an account?
To create a new account, select "Create Account" at the top. Follow the steps outlined on the site.  An email will be sent to you with a link to activate your account. Follow it, and then select "Login" to select a new password. Only enter the password and password confirmation without updating any additional profile information. Click Save. You may now update your additional profile information. From this point, you will only need to enter your password on the profile page if you are changing your username or password.

I cannot view or edit my proposals
The feature to view and edit your proposals is forthcoming. Proposals are being submitted successfully. If you have any additional question regarding this feature, you may contact a member of the Website Planning Committee.

I forgot my password
To set a new password, click on "Login" and then click on "Request new password." Enter your username or email address. You will receive an email with a one-time login link. Click the link, scroll down and set your new password. Click Save and you are done! 

How do I register for the conference?
Conference registration will be coming soon. Presenters are expected to register for the conference. Presenting at the conference does not get you free or discounted registration.

Still need help?
Click on the "Contact Us" link in the menu to send us your question.