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"MANAGING TECHNO STRESS"
Sponsored by the Reference Committee of the Public Library Section

This program will define techno-stress. It will guide you to recognize it and identify ways to manage it.

Danny Wallace Connie Van Fleet
Presenters are Dr. Danny Wallace and Dr. Connie Van Fleet from the University of Oklahoma School of Library and Information Science. They have been coeditors of Reference and User Services Quarterly (RUSQ), the official journal of the Reference and User Services Association, since 2000. From 1991 to 1997 they were coeditors of RQ, the predecessor of RUSQ. Drs. Van Fleet and Wallace are the coauthors of more than 30 publications including, Virtual Libraries-Real Stress: Change at the Reference Desk. They have presented talks on techno stress in 6 states. Dr. Van Fleet received the 1996 Margaret E. Monroe Library Adult Services Award. Dr. Wallace was the 2000 recipient of the ALISE Award for Teaching Excellence in the Field of Library and Information Science Education.

NOTE: This program will be repeated Thursday morning at 9:00 am.